PapersOwl: What Hides Behind Positive Reviews

PapersOwl: What Hides Behind Positive Reviews

PapersOwl has a general score of 4.2 out of 5 stars, based on 4125 customer reviews across review platforms, which suggests not all users commend it. They often mention somewhat slow customer service yet a simple and clear ordering process.

Price - 4.5

Quality - 2.5

Features - 4.5

Support - 5.0

Ease of Use - 4.0

Reputation - 4.6

People often wonder, "Is PapersOwl legit?" ‒ and our answer is yes, it is. But! Though the platform strives for professional writing and user-friendly service, the quality and reliability can be inconsistent. And we tested these aspects ourselves. Want to learn more? Keep reading.

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How Reliable Is PapersOwl?

Our initial goal was to find out if everything PapersOwl claims about itself is true. There's a decent amount of PapersOwl reviews online, though we're not sure if all of them are real or fake. What is clear about PapersOwl is that it's a platform providing a number of academic help services for different educational levels, from basic high school essays to complex dissertations.

The majority of the positive reviews don't seem to be genuine. Most of them are generic, basic reviews praising the service and how helpful it was ‒ no details included whatsoever. In contrast, the negative reviews delve into specific issues.

Complaints about PapersOwl frequently include unresponsive customer support, bad quality of papers, plagiarism, and even unprofessional behavior from writers. To confirm or deny all of this, we decided to scrutinize the service ourselves. 

Jumping ahead, we can't say that PapersOwl is an extremely reliable service, at least in terms of the quality of work.

With all due respect, we can't recommend PapersOwl to our readers.

PapersOwl: Pros and Cons of the Platform

PapersOwl may not be the best service for academic writing, but it's also not the worst. The platform is a great match if you're a budget-conscious customer who appreciates communication ‒ the support team is very approachable and responsive. Writers adhere to deadlines (we'll cover that later in this PaperOwl review), but unfortunately, all of this doesn't compensate for the overall poor quality of the papers.

Pros:

✅ Responsive and helpful 24/7 support team

✅ Affordable prices and referral system

Cons:

❌ Poor quality of writing

❌ The bidding system can sometimes be confusing

❌ The website may be hard to navigate for a new customer

❌ The number of writers is limited, and there's little information about them

❌ You have no option to choose the type of your paper

A Few Words About PapersOwl Writers

PapersOwl has a very limited number of writers in its pool ‒ the website only shows 18 experts. At least you can communicate with them; the platform does offer this feature. 

To test and see how good PapersOwl writers are, we placed an order ourselves. This time, the topic we chose was "Religious Influences on the Revolutionary War.'' The service doesn't have an option to choose the type of paper you need. So, we had to explain everything in the Detailed Instructions field. It should've been a 5-page research paper, and the deadline we set was 2 days.

And though we got our paper even earlier than the deadline, our experience with the writer was far from satisfactory. Despite the specific instructions on the type of paper, we received something more like a high-school essay in the end. 

Our paper lacked an in-depth analysis of the subject; the style wasn't even remotely comparable to a research paper. At one point, we even thought our writer just retold the Revolutionary War section from a history book in his own words. 

Only after the second revision did we receive something that looked close to a research paper. However, the writer did not meet our expectations and left us dissatisfied with the outcome.

How About Discounts at PapersOwl?

The service has a discount policy, and we're not going to lie: it makes its pricing even more attractive. 

There are three ways you can get a discount at PapersOwl: promo codes, referral links, and reviews. If you are registered on its website, you should get your promo codes via email. The maximum discount size you can get with a promo code is 10%, but the website claims these offers change every season. How exactly ‒ we don't know, but anyway, promo codes are a good thing.

The referral system is quite interesting ‒ that's not something you often see in paper writing services. With the PapersOwl referral program, you'll get $35 to your balance for each friend you invite ‒ only if they register with your link, of course. The invited friend should also get a 10% discount on their first order. However, the website claims that the size of this discount is "subject to change at our sole discretion." So, maybe it can be less; we don't know exactly.

You can also get 10% off for your next order by leaving a review on Trustpilot or Reviews.io. Sounds good, but we don't like the idea of it ‒ we see it as a kind of cheating with reviews.

PapersOwl Fees: Budget-Friendly or Pricey?

We have to say that PapersOwl prices are affordable. The lowest price per a one-page paper, according to the website, is $13 ‒ not the cheapest one we've seen, but still pretty decent. For the sake of interest, we came up with a test one-page order with a two-week deadline to see how expensive it would be. The lowest bid we've seen was $9 ‒ pretty cheap, but again, that's a 14-day deadline. 

Unfortunately, the service doesn't have a usual price calculator. Instead of a system with fixed prices, it uses a bidding system. On the one hand, that's inconvenient, and you won't know the price until you place an order. On the other hand, the bidding system always allows you to negotiate the price a bit with the writer.

Our 5-page research paper with a 2-day deadline cost us 94 dollars. We compared the price for the same paper with several other services: some of them offered $65-70, others ‒ up to a whopping $190-200. Our team agreed on one thing: PapersOwl prices are somewhere in the middle. But let's just not talk about the quality you get for this price…

Our Communication With Customer Support

There are three ways to contact the support team if you have any issues with the service: email, live chat, and phone. The live chat, the most convenient of them all, pops up as soon as you visit the PapersOwl website. However, email and phone numbers are hidden in separate tabs, which may be hard to find.

During our research, we contacted support dozens of times via chat. Every single time, chat operators replied within a few minutes. Most of them were polite and helpful, and all of our questions were answered. In general, we were pleased with the work of the support team. 

However, one or two times, it felt like some kind of scripted bot was answering ‒ the responses were generic and not informative. We had to ask other operators the same question again.

Overall, our experience with the support team was nice. It's one of the truly good things PapersOwl can offer.

Legal Side of PapersOwl

If you ever wondered if the service is illegal ‒ no, it's not. PapersOwl is a legit company registered in Bulgaria. All of the legal information and contacts are mentioned on its website. The service has a privacy policy where everything regarding legal aspects is described in detail: data collection, lawful bases for its processing, your privacy rights, and other stuff. 

The question of ethical considerations, however, remains open, and it's up to you to decide. That goes for not only PapersOwl but other paper-writing services ‒ many people consider them cheating. We don't see a problem here ‒ there's nothing wrong with turning for help if you're limited in time, we believe. People may have different reasons, but again, it's your call.

In short, you don't violate any legal regulations by reaching out to PapersOwl. What you should really worry about is the quality the service offers. Unfortunately, everything is not so smooth here.

Now, a Bit About Paper Quality

The quality of writing is arguably the most important thing in every essay writing service. Yet, this is an extremely weak aspect of the PapersOwl service. We ordered a 5-page research paper but didn't even get what we needed at first. 

It was more like a compilation of historical essays for five pages rather than comprehensive and solid research writing. It took two revisions before our writer finally wrote something that remotely looked like a research paper.

Besides this, the writing style was far from academic standards (we mentioned it should've been college level), and the whole paper was poorly structured even after the revisions.  

We spotted zero grammatical errors and no formatting mistakes, so it appeared really nice visually. However, extremely superficial research and a weird writing style made the contents terrible. That was definitely not college level.

We were disappointed with the outcome. At least revisions at PapersOwl are free and unlimited. As we can see, sometimes, one revision may not be enough.

Is PapersOwl Plagiarism Free?

Well, we can't say for sure. Though our paper had some percentage of plagiarized content, it was relatively low and mostly because of common phrases and structures. But we've seen a few negative reviews accusing writers of plagiarizing. We can't prove or deny them, and we can't accuse them of avid plagiarism as well ‒ everything in our paper was within the acceptable limit.

We ran the paper we received through several plagiarism checkers. The first one showed 93% uniqueness, the second one ‒ 94%, and the last one ‒ 87%. Overall, it's not bad. 

Our team also believes the uniqueness percentage was so high because the initial version of our paper looked like the source information was just paraphrased and rewritten by our writer. Of course, plagiarism checkers can't spot such text. No AI-generated text was detected as well.

Either way, PapersOwl delivered us a unique, non-plagiarized text, and we were happy with that, at least.

PapersOwl Online Reputation

During our research for this review for PapersOwl, we were surprised by the amount of feedback on it online. The service has almost 4.5K reviews on SiteJabber alone, with most of them being positive. Its rating on the review sites is relatively high and ranges between 4.5-4.6 stars. At first glance, it may look like PapersOwl has a pretty good reputation online. However, if you look at these reviews closer, you'll notice something else...

The 2/3 of the positive reviews are not even proper reviews. Most of them are just a bunch of random nice words about the service without any detail:

These "reviews" are also repetitive ‒ we noticed how phrases with the exact same wording and sometimes even mistakes were used in multiple reviews. Unfortunately, our team doesn't have an explanation for this number of three-word generic reviews. 

Conversely, the negative feedback on PapersOwl is substantiated, and it feels like real people wrote it:

Our Concluding Thoughts

So, is PapersOwl a good service, after all? Judging from our experience, PapersOwl does not hold out to the best paper-writing platforms. It has good potential: responsive customer support, a decent website (though user experience can and should be improved), and an interesting discount system. But it still lacks professional writers and quality.  

Therefore, we can't recommend PapersOwl to our readers. If you need assistance with your writing tasks, you'd better find another service. Nonetheless, it's up to you to decide, and if you're ready to take the risks ‒ no one's stopping you from trying. Hopefully, our research will be helpful for you.

FAQs About PapersOwl

Is Paper Owl legit?

Yes, PapersOwl is a legitimate company registered and operating according to all the norms of law. All of the legal information and policies can be found on its website. The platform will help you with your writing tasks, but be aware that the quality of its papers might not always meet your expectations.

Is PapersOwl safe?

The service operates legally and is safe in terms of law. When it comes to security, the platform claims to handle your personal data responsibly. At least we didn't see any negative reviews mentioning issues with that. However, you're likely to have a higher risk of worsening your academic performance if you face an underqualified writer.

Is PapersOwl trustworthy?  Will it do everything as claimed?

Of course, it depends on your definition of trustworthiness, but! In this review, we guided you through a detailed experience with the service, including placing an actual order. As you can see, PapersOwl met all of its commitments except one ‒ delivering a high-quality product. If you're okay with that, then consider it as a trustworthy platform.

Does PapersOwl scam people?

We have zero evidence of that, and we can't call PapersOwl a scam. We placed an order, paid for it, and received the final product within the deadline. Well, let's not talk about its quality; we actually got our paper. It was even revised twice ‒ for free, just as promised.

Is PapersOwl reliable? Can I even count on them?

There's no reason to claim that PapersOwl is a reliable service. From what other people have said in their reviews, it seems like there's a big possibility you won't get your paper on time. And, what's even worse, if you do get it on time, just like we did, you will be disappointed with the quality. Our team can confirm that.

What is PapersOwl?

PapersOwl is a paper-writing service with great potential and promising ideas, but it certainly lacks the proper realization of those ideas. The service still needs to go a long way in evolution and development, at least in terms of quality. Maybe after that, we will be able to recommend it to you.

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